CUSTOMER EXPERIENCE – IS THERE A SENSE TO LOOK AFTER? December 20, 2019 Insights Customer experience management (cem) allows companies in both the b2b and b2c sector to achieve greater revenues and... more
Managing multichannel communication under one roof [infographics] November 21, 2019 Insights To succeed, you need to adjust your communications to the... more
HOW TO COMBINE PRINT AND DIGITAL CONTENT September 20, 2019 Insights Create stimulating user experiences across different... more
LOOK FOR PROFIT IN THE CATALOGUE August 21, 2019 Insights Online may be leading the way in the growing advertising market , but big brands such as IKEA, Avon, and Oriflame still... more
MULTI-CHANNEL COMMUNICATION WITHIN OMNI-CHANNEL RETAILING July 21, 2019 Insights Customers are becoming more and more demanding, not only of the quality of the products and services but also of the... more
